All Systems Operational
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
90 days ago
100.0 % uptime
Today
International Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.93 % uptime
Today
Fibre line Operational
90 days ago
100.0 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
99.79 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Call Setup Response Time
Fetching
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:00 GMT
Scheduled - Hi,

During the night of 26th March 2024 one of our suppliers will be undergoing work to improve their network resilience.

Any 3CX customers with a High-Availability pair, although we don't expect any downtime, your services will be considered at risk for the duration of the maintenance window:

Start date & time: 26/03/2024 @ 17:00 GMT
End date & time: 26/03/2024 @ 18:00 GMT

We apologise for any inconvenience caused by this essential maintenance.

Mar 22, 17:21 GMT
Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 16:00 GMT
Scheduled - Hi,

Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 16.00 and 17.00 on the 25/03/2024.

Please email the team for anything urgent on:

customerservice@gradwell.com
tech@gradwell.com
connectivity@gradwell.com
order.escalation@gradwell.com

We apologise for any inconvenience this may cause.

Mar 18, 09:37 GMT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.